Last updated: March 6, 2024
Thank you for shopping at Cloud Kitchen by Dine Delicious.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on cancellations, refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Cancellation, Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dine Delicious, Bhilai Nagar, Dist-Durg, Chhattisgarh, 490006.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Cloud Kitchen by Dine Delicious, accessible from https://dinedelicious.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel Your Order within 3 minutes without giving any reason for doing so on the same day.
The deadline for cancelling an Order is 3 minutes from the time on which You have placed the order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: care@dinedelicious.com
By visiting this page on our website: https://dinedelicious.com/feedback
In order not to waste the food, we do not accept or allow returns of the purchased items.
After the cancellation of the ordered items, you are eligible for a refund of the online mode of payment. The refund amount will be sent back to the original source of payment that you used while placing your order.
The amount will be refunded within 3-5 business days. If you don't get the refund amount within 3-5 business days, you can contact us at:
By email: care@dinedelicious.com
By visiting this page on our website: https://dinedelicious.com/feedback
If you have any questions about our Cancellation, Returns and Refunds Policy, please contact us:
By email: care@dinedelicious.com
By visiting this page on our website: https://dinedelicious.com/feedback