Cancellation, Return and Refund Policy

Last updated: March 6, 2024

Thank you for shopping at Cloud Kitchen by Dine Delicious.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on cancellations, refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Cancellation, Return and Refund Policy:

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 minutes without giving any reason for doing so on the same day.

The deadline for cancelling an Order is 3 minutes from the time on which You have placed the order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Return Policy

In order not to waste the food, we do not accept or allow returns of the purchased items.

Refund Policy

After the cancellation of the ordered items, you are eligible for a refund of the online mode of payment. The refund amount will be sent back to the original source of payment that you used while placing your order.

The amount will be refunded within 3-5 business days. If you don't get the refund amount within 3-5 business days, you can contact us at:

Contact Us

If you have any questions about our Cancellation, Returns and Refunds Policy, please contact us: