Last updated: March 6, 2024
Thank you for shopping at Cloud Kitchen by Dine Delicious.
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://dinedelicious.com/terms.html
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Shipping and Delivery Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dine Delicious, Bhilai Nagar, Dist-Durg, Chhattisgarh, 490006.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Cloud Kitchen by Dine Delicious, accessible from https://dinedelicious.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
In-store and curbside pickup is available for All purchase. Pickups are available Every day - 12:00 PM to 9:00 PM.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free standard shipping on orders over Rs. 500 and tiffin plans for coupon holders.
We also offer expedited shipping at the following rates:
| Amount | Same Day(Within 30 minutes to 1 hour) |
|---|---|
| Order under Rs. 500 | Rs. 50 |
| Order Rs. 500 & over | FREE |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
You can tract your order status in the order section at order details page
Usually, your order will be shipped and delivered on the same day within 30 minutes to an hour.
If you are buying a subscription then we will deliver on: For the tiffin deliveries, we deliver the tiffin two times in a day, between 12:00 PM to 3:00 PM and 7:00 PM to 9:00 PM.
User can deactivate the tiffin subscription to not want to accept the tiffin during deactivation period.
We do not offer international shipping.
When there are some events or some inconvenience occurs which is out of our control, we will inform the customer and re-arrange the delivery.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
If you have questions about returns, please review our Return Policy: https://dinedelicious.com/returnandrefund.html.
If you have any further questions or comments, you may contact us by:
By email: care@dinedelicious.com
By visiting this page on our website: https://dinedelicious.com/feedback